Sales through training
DANGER:
ARE YOU LOSING PROFITS ON EVERY JOB??

Union flagHi, thanks for stopping by. My name is Dave Osborne and I have been a plumber for more years than I care to remember. I love my job, I love my customers and I love the money I make as well. I was born and trained in the UK but moved to the US years ago and brought the British way of doing business with me.

So why am I telling you this? Well, over the years I developed ways of making more sales, for more money, to more customers than many people can only dream of.

But this isn't about ripping people off - far from it. It's about giving the customer what they want - first-class service at a fair price.

It also means making sure that they come back to you time after time and tell all their friends how good you are. Are you running your business the same way?

It doesn't matter if you are a running a plumbing, electrical or gardening business. The tricks I have learned over the years will see your customers THANKING you for finding extra work to do at their property.

100% satisfaction guarenteedHaving experienced the pangs of wanting to increase the figures and conversion rates of a sales force myself, and not quite knowing where to get the "out of the ordinary" solutions, I am introducing a course of instruction that will guarantee a marked improvement for you, your servicemen, AND your pocket!

This is an introduction to a brand-new series of monthly newsletters I have created that are designed to assist with your in-house training programs, and, (of course) increasing your sales.

There are three facts to be aware of if you are at all concerned about the successful future of your business:

  • The training has to be continuous and on-going in order to have an enormous effect on morale within your company and in the field. For a contented work force is a productive work force.

  • Companies who pay attention to inevitable change within the industry are bound to reap tremendous financial rewards, and will leave far behind the companies who don't care to

  • In the years ahead, in-house training of technicians shall be the #1 priority of owners if they want their company to beat their competition hands down. 'Know' you are the best and you're halfway there already.

Are you making the most of every job you do?The course I have constructed is a series of 15 tutorial newsletters that emphasize the importance of customer relations and gives the customer very little options other than to say "Yes" to the proposals, and gives him little room to complain about anything!

They are built off a master book I have written entitled 'Take the Plunge!' (This is not for sale). The information contained in the year-long course is priceless, and covers the following:

  • Attitude, (and how to change yours)
  • Humor, (we all have to laugh sometimes)
  • Tact, (what it is and how to impress a customer)
  • Ambition, (do not leave it at home, bring it with you!)
  • Planting seeds, (and then wait for your sales to grow)
  • Think before you speak! (self explanatory)
  • Being the Nice Guy, (courtesy and consideration)
  • Being organized, (making life easier for the serviceman)
  • Selling yourself, (but not down the river!)
  • Opportunities, (and how to recognize them)
  • Affability, (becoming the customers 'Buddy')
  • Integrity, (what one does when nobody is looking)
  • Doing it right! (and not again!)
  • SAFETY! (Keeping the serviceman alive!)
  • And much, much more!

One true fact that should be taken note of is this: after every seminar that I have attended over the last 10 years, not one serviceman admitted to me that he thoroughly enjoyed what he had seen and heard, and the classic recurring statement went something like this, "I just can't wait to get home and down a few at my local!"

Such was, (and still is) the unenthused and invariably 'BORING' content of some of these gatherings! Mine however, is different, in as much as there is definitely going to be some 'entertainment' there for all to have some sort of giggle at! Everyone 'wants' to laugh, and needs it in order to pass it on and make it work on his customers.

The method I have adapted and produced has been proven to work tremendously as the referral letter below testifies to. So much so that the guarantee of increased income is virtually a given.

Burton Plumbing Inc

Boise Id.
11-1-2007

Hello David,

Just wanted to write, and tell you Thank you so much, for the incredibly successful visit you made to our plumbing company a few months back. Our sales have skyrocketed!

Currently our average service repair invoice is up $123.87 per call. If we keep that increase up for the next 12 months, (2,389 service calls) that's an increase in sales of $295,925.000!

That is amazing!

The Guys really took to heart what you had to say. We are breaking down your book by section, and using it to lead our weekly sales meetings. I'm not sure if you thought of that, but it works really well.

Brian, (if you remember) was our lowest producing plumber with an average invoice of $202.00. This month his average is $781.21. I'm so happy for Brian! You should be proud, You changed his life.

Owning a Plumbing Service Company can sure be a challenge at times! Having you help us has been a huge boost to my Companies bottom line profit, (my pocket).

As you know, I've been doing this for a long time, but have to say, this is the most pumped up group of guys I've ever had!

Thanks to you!

Life is Good, Thanks again Dave.

Sincerely, Burton C. Friesz.

The 'Plunge Newsletters' look in detail at the day-to-day practical styles and techniques of the serviceman when going on a call.

It addresses not only the problems encountered during a call but also the tactics and methods the technician can, and must use in order to win the customer over, and get him on your side of the net.
The practical insights gained through the course are invaluable not only to you, the Owner, but to the serviceman also. Plus it makes perfect sense to enable the serviceman to 'educate' every customer he meets therefore gaining massive credibility and trust from the get-go!

100% satisfaction guarenteedTaking the Plunge is literally that. Taking that huge first step toward a partnership in perfect selling that is second to none. Being proud at the onset and achieving that incredible satisfaction when you find yourself at the end of the year with hundreds of 'Loyal' customers, (not just satisfied, - but LOYAL!)

And now for the bottom line!

DANGER:
ARE YOU LOSING PROFITS ON EVERY JOB
??

This is NOT an expensive way to train anyone, in fact, for a one-time fee of only $97.00 you get an 8 or 9 page newsletter for every month of the year with enough content to provide your techs with at least 2 hours worth of tuition, study, discussion and role-playing per month. That's only $6.92 per hour divided by the number of techs you have!!

As soon as you have paid you get access to the full set, complete as a single PDF or MS Word download.

And of course, if you are not completely satisfied, a full refund would be forthcoming if requested. So you have absolutely NOTHING to lose!

So book NOW for the 2008 year, and guarantee it a 'Great' one.
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David Osborne It’s easy to order! Your newsletters are available seconds after you have paid for them via the secure Clickbank system.

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Dave Osborne
Reborn Repairs

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'Reborn Repairs Inc'
E-mail: dosborne22@cox.net
Address: 8922 Laurie Circle Omaha Nebraska, 68124 (402) 505-8053 - (Home) (402) 612-1837 -
(Cell) (402) 504-9562 - (Fax)